Drive-Thru Customer Personality Type, MBTI
What is the personality type of Drive-Thru Customer? Which MBTI personality type best fits? Personality type for Drive-Thru Customer from The Closing Shift Or 閉店事件 and what is the personality traits.
ISTP (9w8)
Drive-Thru Customer personality type is ISTP, not ESTP.
In other words, the drive-thru customer is not a bully. I know this for a fact, because after twenty years as a restaurant employee, then manager and now as a consultant, I have never seen one.
If you are a small business owner, and or if you are a large corporate employee with a drive-thru window, here are my thoughts on how to handle the drive-thru customer.
How to Handle the Drive-Thru Customer Personality Type
First, understand that drive-thru customers are not bullies. The drive-thru customer is a little different than the bully customer. The difference comes down to this:
Drive-thru customers have few words and short phrases. Drive-thru customers do not appreciate long winded theory and explanation.
Drive-thru customers do not respond well to long explanations and theories. Drive-thru customers are impatient, and they want to get their food. Drive-thru customers get frustrated with long wait times, especially in the heat of summer.
Drive-thru customers are usually not loud, obnoxious or angry.
